Emergency garage door repair is for safety, access, and security problems that can't wait for a normal appointment — a door stuck open overnight, a car trapped inside, a door off-track after a bumper hit, or a spring that just snapped. Mars triages by securing the opening first, stopping any unsafe operation, then choosing the fastest repair that doesn't compound the damage.
A garage door is a system, not a single part: sections, track, rollers, hinges, cables, springs, opener, safety sensors, and weather seals all affect how it operates and whether it's safe to keep cycling. When a Mars tech writes up a repair, you should walk away knowing what failed, whether anything else was damaged in the process, and what prevents the same failure from happening again.
$199 minimum visit. Covers the trip, diagnosis, and any adjustment that fixes your door.
| Service | Typical range |
|---|---|
| Minimum visit / tune-up Trip, diagnosis, and any adjustment that fixes the door | $199 Typical range. Exact price quoted upfront before any work. |
| Opener repair | $199–$395 Typical range. Exact price quoted upfront before any work. |
| Rollers (sealed-bearing nylon set) | $249–$325 Typical range. Exact price quoted upfront before any work. |
| Cable repair / off-track | $225–$395 Typical range. Exact price quoted upfront before any work. |
| Extension springs (pair) | $225–$395 Typical range. Exact price quoted upfront before any work. |
| Single-spring doors Quoted upfront. | from $295 Typical range. Exact price quoted upfront before any work. |
| Torsion spring replacement (pair) | $395–$845 Typical range. Exact price quoted upfront before any work. |
| Extension-to-torsion conversion | $795–$1,095 Typical range. Exact price quoted upfront before any work. |
| New opener installed Wall-mount openers quoted on site. | $695–$1,495 Typical range. Exact price quoted upfront before any work. |
| New door installed Double doors from $2,195. Designer doors from $4,495. | $1,650–$4,500+ Typical range. Exact price quoted upfront before any work. |
The urgent cases are the ones that affect safety, security, or access: a door stuck open at night, a car trapped before work, an off-track door hanging crooked, a snapped cable, a broken spring, or a door hit by a vehicle or storm debris. Mars treats the first goal as stabilizing the opening. That can mean securing the door, disconnecting unsafe opener operation, or making a temporary safe position before a full repair is completed.
Emergency timing depends on technician availability, travel route, parts in stock, and whether the door can be made safe without a full rebuild. Same-day help is often possible, but no responsible garage door company should promise an exact arrival window before seeing the route and the failure. Stuck-open doors, trapped vehicles, and doors at risk of falling receive priority because delay can create security, weather, and injury risks.
Stop running the opener and keep people clear of the door. Call and say what happened and which city the house is in, or send the form with a photo. Same-day help happens when the part is on the truck and a tech is available.
Most repair calls are same-day or next-morning depending on parts and how booked the route is. Spring failures and stuck-open doors get triaged first because the door is unsafe to leave that way. Same-day means parts are in stock and a tech is available — Mars does not promise a guaranteed arrival window.
Typical range. Exact price quoted upfront before any work. $199 minimum visit. Covers the trip, diagnosis, and any adjustment that fixes your door. Door size, weight, parts on the truck, and anything else damaged in the same failure can move a job inside that range. 1-year labor warranty on every repair; parts carry the manufacturer's warranty.
Hennepin County · Uptown, Northeast, North Loop
St. Paul, MNRamsey County · Summit Hill, Highland Park, Macalester-Groveland
Edina, MNHennepin County · Country Club, Morningside, Indian Hills
Eden Prairie, MNHennepin County · Major Center, Hidden Ponds, Mitchell Lake
Minnetonka, MNHennepin County · Glen Lake, Hilloway, Greenbriar
Plymouth, MNHennepin County · Bass Lake, Parkers Lake, Medicine Lake